Teampay incident

SVB/MC Issues With Virtual Card Operations

Major Resolved View vendor source →

Teampay experienced a major incident on January 29, 2024 affecting External: SVB, lasting 7d 1h. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2024, 05:39 PM UTC
Resolved
Feb 05, 2024, 07:24 PM UTC
Duration
7d 1h
Detected by Pingoru
Jan 29, 2024, 05:39 PM UTC

Affected components

External: SVB

Update timeline

  1. investigating Jan 29, 2024, 05:39 PM UTC

    Unfortunately, SVB customers continue facing issues during Virtual Card Number creation, generation and authorization. We will monitor the situation and will let you know when we receive confirmation that the issue is resolved again.

  2. resolved Feb 05, 2024, 07:24 PM UTC

    Our partners have confirmed that this issue is resolved.