Teampay incident

SVB - Virtual Card Numbers Unavailable

Major Resolved View vendor source →

Teampay experienced a major incident on February 23, 2024 affecting External: SVB, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2024, 09:09 PM UTC
Resolved
Feb 23, 2024, 10:25 PM UTC
Duration
1h 15m
Detected by Pingoru
Feb 23, 2024, 09:09 PM UTC

Affected components

External: SVB

Update timeline

  1. investigating Feb 23, 2024, 09:09 PM UTC

    Teampay has identified an issue with card numbers not appearing for virtual cards for customers using Teampay’s SVB integration. We have reached out to SVB and appreciate your patience as we work to get this resolved.

  2. resolved Feb 23, 2024, 10:25 PM UTC

    Our partners at SVB have resolved the issue and virtual card numbers are available.