Teampay incident

SVB Customers - Unable to Provision Cards

Minor Resolved View vendor source →

Teampay experienced a minor incident on April 23, 2024 affecting Slack Application and Web Application, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2024, 09:39 PM UTC
Resolved
Apr 23, 2024, 10:13 PM UTC
Duration
33m
Detected by Pingoru
Apr 23, 2024, 09:39 PM UTC

Affected components

Slack ApplicationWeb Application

Update timeline

  1. investigating Apr 23, 2024, 09:39 PM UTC

    We are currently investigating an issue that is preventing SVB customers from provisioning or loading card details.

  2. resolved Apr 23, 2024, 10:13 PM UTC

    The issue is resolved and SVB customers are able to retrieve card details.