Teampay incident

Some customers using Okta Authentication are unable to login

Minor Resolved View vendor source →

Teampay experienced a minor incident on May 23, 2024 affecting Web Application, lasting 16h 59m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 09:16 PM UTC
Resolved
May 24, 2024, 02:16 PM UTC
Duration
16h 59m
Detected by Pingoru
May 23, 2024, 09:16 PM UTC

Affected components

Web Application

Update timeline

  1. investigating May 23, 2024, 09:16 PM UTC

    Some customers using Okta Authentication are unable to login. We are currently investigating the issue.

  2. monitoring May 23, 2024, 10:46 PM UTC

    A fix has been implemented and the team is monitoring.

  3. monitoring May 24, 2024, 02:16 PM UTC

    Customers should no longer have any issues logging in with Okta to the Teampay application.

  4. resolved May 24, 2024, 02:16 PM UTC

    This incident has been resolved.