Teampay incident

Users unable to access card details

Major Resolved View vendor source →

Teampay experienced a major incident on September 10, 2024 affecting Slack Application and Web Application, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 07:46 PM UTC
Resolved
Sep 10, 2024, 08:12 PM UTC
Duration
26m
Detected by Pingoru
Sep 10, 2024, 07:46 PM UTC

Affected components

Slack ApplicationWeb Application

Update timeline

  1. investigating Sep 10, 2024, 07:46 PM UTC

    We are investigating an issue where some users are unable to retrieve card details.

  2. identified Sep 10, 2024, 07:49 PM UTC

    The issue has been identified and the team is implementing a fix.

  3. resolved Sep 10, 2024, 08:12 PM UTC

    This issue has been resolved.