Teampay incident

External - Slack Outage Affecting Teampay Customers

Major Resolved View vendor source →

Teampay experienced a major incident on February 26, 2025 affecting Slack Application and External: Slack Login/SSO, lasting 8h 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2025, 04:49 PM UTC
Resolved
Feb 27, 2025, 01:39 AM UTC
Duration
8h 49m
Detected by Pingoru
Feb 26, 2025, 04:49 PM UTC

Affected components

Slack ApplicationExternal: Slack Login/SSO

Update timeline

  1. identified Feb 26, 2025, 04:49 PM UTC

    Slack is currently experiencing a major outage affecting Login/SSO, APIs, and other workflows that are impacting customers from using Slack or authenticating into the Teampay web application via Slack auth. Email auth users and MS Teams users should be able to continue to use the applications as expected. The team is monitoring the situation and will let you know when Slack is back online. https://slack-status.com/

  2. monitoring Feb 26, 2025, 09:37 PM UTC

    Slack continues to restore service to impacted users. While some users may now be able to login to Slack or access Teampay's web application via Slack auth, the issue is not confirmed fixed for all users. We continue to monitor the situation, and will provide an update when we are certain all of our users are able to access the Teampay application again.

  3. resolved Feb 27, 2025, 01:39 AM UTC

    Slack has reported their incident resolved. Users with Slack authentication into Teampay are able to access the application.