Teaching Strategies incident

Platform Performance Issue - Assess

Minor Resolved View vendor source →

Teaching Strategies experienced a minor incident on May 31, 2024 affecting Assess Area, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2024, 10:53 PM UTC
Resolved
Jun 01, 2024, 12:41 AM UTC
Duration
1h 47m
Detected by Pingoru
May 31, 2024, 10:53 PM UTC

Affected components

Assess Area

Update timeline

  1. identified May 31, 2024, 10:53 PM UTC

    Users are experiencing degraded performance on the Assess module of MyTeachingStrategies. We have identified the root cause of the issue and are working on a fix.

  2. monitoring May 31, 2024, 11:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 01, 2024, 12:41 AM UTC

    This incident has been resolved.