Teaching Strategies incident

"Bad Request" Message When Accessing Quorum

Minor Resolved View vendor source →

Teaching Strategies experienced a minor incident on June 6, 2024 affecting Quorum, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2024, 12:46 PM UTC
Resolved
Jun 06, 2024, 02:53 PM UTC
Duration
2h 6m
Detected by Pingoru
Jun 06, 2024, 12:46 PM UTC

Affected components

Quorum

Update timeline

  1. investigating Jun 06, 2024, 12:46 PM UTC

    Some users are receiving a "Bad Request" message when accessing Quorum from the Develop area of MyTeachingStrategies. We are currently investigating the root cause of the issue and will provide more information as soon as possible. In the meantime, affected users can successfully access Quorum by logging out of MyTeachingStrategies, clearing their browser cache and cookies, then logging in again.

  2. resolved Jun 06, 2024, 02:53 PM UTC

    This issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.