Teaching Strategies incident

Unable to access MyTS

Notice Resolved View vendor source →

Teaching Strategies experienced a notice incident on June 11, 2024 affecting Library Area and Teach Area and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2024, 08:19 PM UTC
Resolved
Jun 11, 2024, 08:45 PM UTC
Duration
25m
Detected by Pingoru
Jun 11, 2024, 08:19 PM UTC

Affected components

Library AreaTeach AreaAssess AreaDevelop AreaQuorumThe HubReport AreaFamily AreaAdministration Area

Update timeline

  1. investigating Jun 11, 2024, 08:19 PM UTC

    Users are unable to access MyTS. We are currently investigating the root cause of the issue and will provide more information as soon as possible.

  2. monitoring Jun 11, 2024, 08:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2024, 08:45 PM UTC

    This incident has been resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.