Teaching Strategies incident

Platform Performance Issue

Minor Resolved View vendor source →

Teaching Strategies experienced a minor incident on July 24, 2024 affecting Library Area and Teach Area and 1 more component, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2024, 04:54 PM UTC
Resolved
Jul 25, 2024, 09:52 PM UTC
Duration
1d 4h
Detected by Pingoru
Jul 24, 2024, 04:54 PM UTC

Affected components

Library AreaTeach AreaAssess AreaDevelop AreaQuorumThe HubReport AreaFamily AreaAdministration Area

Update timeline

  1. investigating Jul 24, 2024, 04:54 PM UTC

    We are experiencing network issues with one of our network upstream providers. The provider is working to resolve the issue, but in the mean time you may experience intermittent degradation of site performance or errors. We are working with our provider to resolve the issue as quickly as possible and we’ll provide updates as we receive them from the provider.

  2. resolved Jul 25, 2024, 09:52 PM UTC

    The upstream networking issue has been resolved.