Teaching Strategies experienced a major incident on August 7, 2024 affecting Assess Area, lasting 3h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Assess Area
Update timeline
- investigating Aug 07, 2024, 12:14 PM UTC
Users are unable to access At-A-Glance, Add Documentation Checkpoints and receive and error loading message. We are currently investigating the root cause of the issue and will provide more information as soon as possible.
- monitoring Aug 07, 2024, 01:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 07, 2024, 03:38 PM UTC
This incident has been resolved.