Teaching Strategies incident

Platform Performance Issue - Quorum and The Hub

Minor Resolved View vendor source →

Teaching Strategies experienced a minor incident on August 29, 2024 affecting Quorum and The Hub, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2024, 08:12 PM UTC
Resolved
Aug 29, 2024, 09:14 PM UTC
Duration
1h 1m
Detected by Pingoru
Aug 29, 2024, 08:12 PM UTC

Affected components

QuorumThe Hub

Update timeline

  1. investigating Aug 29, 2024, 08:12 PM UTC

    Users are unable to access Quorum and The Hub from SmartTeach. We are currently investigating the root cause of the issue and will provide more information as soon as possible.

  2. monitoring Aug 29, 2024, 08:49 PM UTC

    Quorum and The Hub are now operating as expected. We will continue to monitor the system to ensure the issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.

  3. resolved Aug 29, 2024, 09:14 PM UTC

    This issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.