Teaching Strategies incident

Platform Performance Issue

Critical Resolved View vendor source →

Teaching Strategies experienced a critical incident on September 5, 2024 affecting Library Area and Teach Area and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2024, 09:15 PM UTC
Resolved
Sep 05, 2024, 10:33 PM UTC
Duration
1h 17m
Detected by Pingoru
Sep 05, 2024, 09:15 PM UTC

Affected components

Library AreaTeach AreaAssess AreaDevelop AreaQuorumThe HubReport AreaFamily AreaAdministration Area

Update timeline

  1. investigating Sep 05, 2024, 09:15 PM UTC

    We are experiencing network issues with one of our network upstream providers. The provider is working to resolve the issue, but in the mean time you may experience intermittent degradation of site performance or errors. We are working with our provider to resolve the issue as quickly as possible and we’ll provide updates as we receive them from the provider.

  2. resolved Sep 05, 2024, 10:33 PM UTC

    This incident has been resolved.