Teaching Strategies incident

New users experiencing issues in Assess

Notice Resolved View vendor source →

Teaching Strategies experienced a notice incident on October 4, 2024 affecting Assess Area, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2024, 04:45 PM UTC
Resolved
Oct 06, 2024, 02:45 PM UTC
Duration
1d 21h
Detected by Pingoru
Oct 04, 2024, 04:45 PM UTC

Affected components

Assess Area

Update timeline

  1. identified Oct 04, 2024, 04:45 PM UTC

    Some new users may be experiencing intermittent issues in Assess. We have identified the root cause of the issue and will provide more information as soon as possible.

  2. monitoring Oct 05, 2024, 08:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 06, 2024, 02:45 PM UTC

    This incident has been resolved.