Teaching Strategies incident

Platform Performance Issue - Reports

Minor Resolved View vendor source →

Teaching Strategies experienced a minor incident on October 23, 2024 affecting Report Area, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2024, 03:49 PM UTC
Resolved
Oct 23, 2024, 05:39 PM UTC
Duration
1h 49m
Detected by Pingoru
Oct 23, 2024, 03:49 PM UTC

Affected components

Report Area

Update timeline

  1. investigating Oct 23, 2024, 03:49 PM UTC

    Users are currently unable to generate reports in Smart Teach platform. We are investigating the root cause of the issue and will provide more information as soon as possible.

  2. resolved Oct 23, 2024, 05:39 PM UTC

    This incident has been resolved.