Teaching Strategies experienced a critical incident on January 29, 2025 affecting Teach Area and Assess Area and 1 more component, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Teach AreaAssess AreaAdministration Area
Update timeline
- investigating Jan 29, 2025, 11:17 PM UTC
Users are experiencing degraded performance on the Assess and Teach modules of Smart Teach due to a recurrence of the upstream vendor issue. They are aware and working on a resolution.
- monitoring Jan 30, 2025, 12:10 AM UTC
Upstream vendor has implemented a fix and we our Assess and Teach are now back online. We will continue to monitor.
- resolved Jan 30, 2025, 12:33 AM UTC
This incident has been resolved.