Teaching Strategies incident

Platform Performance Issue - Assess

Major Resolved View vendor source →

Teaching Strategies experienced a major incident on March 28, 2025 affecting Assess Area, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2025, 04:43 PM UTC
Resolved
Mar 28, 2025, 05:50 PM UTC
Duration
1h 7m
Detected by Pingoru
Mar 28, 2025, 04:43 PM UTC

Affected components

Assess Area

Update timeline

  1. investigating Mar 28, 2025, 04:43 PM UTC

    Users are currently receiving errors from the Assess area of the Smart Teach platform. We are investigating the root cause of the issue and will provide more information as soon as possible.

  2. monitoring Mar 28, 2025, 05:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 28, 2025, 05:50 PM UTC

    This incident has been resolved.