TCPShield experienced a minor incident on January 30, 2025 affecting Dallas, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Dallas
Update timeline
- investigating Jan 30, 2025, 08:22 AM UTC
We are currently investigating a backbone incident impacting Pittsburgh and Chicago causing certain players near these regions to unexpectedly divert between Ashburn and Dallas.
- investigating Jan 30, 2025, 08:23 AM UTC
We are continuing to investigate this issue.
- identified Jan 30, 2025, 08:23 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 30, 2025, 08:27 AM UTC
Cogent has confirmed ongoing construction near the cable which has resulted in partial outages. We have disabled Dallas until the construction subsides.