TCPShield incident

GSL backbone incident 13:23 UTC

Minor Resolved View vendor source →

TCPShield experienced a minor incident on August 26, 2026 affecting London and Singapore and 1 more component, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 02:03 PM UTC
Resolved
Aug 26, 2026, 04:18 PM UTC
Duration
2h 14m
Detected by Pingoru
Aug 26, 2026, 02:03 PM UTC

Affected components

LondonSingaporeFrankfurt (Anycast)TokyoAmsterdam

Update timeline

  1. investigating Aug 26, 2026, 02:03 PM UTC

    We are investigating an anomaly that occurred within the GSL backbone at 13:23 UTC. Traffic has since recovered after 1 minute, with minor residual latency of approximately 5ms.

  2. investigating Aug 26, 2026, 02:05 PM UTC

    Cloudflare and OVH routes are unaffected. We will post a further update as soon as more information becomes available.

  3. resolved Aug 26, 2026, 04:18 PM UTC

    The previously reported latency increase has resolved as of 16:46 UTC following re-convergence on the backbone. We await root cause from the network team.