TCPShield incident

Singapore performance degradation

Minor Resolved View vendor source →

TCPShield experienced a minor incident on November 23, 2025 affecting Singapore, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2025, 06:21 AM UTC
Resolved
Nov 23, 2025, 06:40 AM UTC
Duration
19m
Detected by Pingoru
Nov 23, 2025, 06:21 AM UTC

Affected components

Singapore

Update timeline

  1. investigating Nov 23, 2025, 06:21 AM UTC

    Since 06:00 UTC we have observed performance degradation in Singapore, we are investigating. Root cause is not an attack.

  2. monitoring Nov 23, 2025, 06:28 AM UTC

    We have applied a corrective fix for the NIC driver issue observed and are monitoring results.

  3. resolved Nov 23, 2025, 06:40 AM UTC

    The degradation has been resolved and continuing to monitor.