TCPShield experienced a major incident on February 4, 2026 affecting Amsterdam, lasting 8h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Amsterdam
Update timeline
- identified Feb 04, 2026, 12:04 AM UTC
At 17:35 UTC, a server in our Amsterdam location underwent an unexpected PSU related hardware failure. The device has underwent a remote hands procedure at 23:46 UTC and is expected to be back in production 3 hours from now. We will keep this updated as it progresses.
- resolved Feb 04, 2026, 08:25 AM UTC
PSU replacement was successful. Traffic has re-converged and we will continue to monitor for anything unusual.