TCPShield incident

Major network instability in Europe due to backbone exhaustion

Major Resolved View vendor source →

TCPShield experienced a major incident on February 26, 2026, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 07:41 PM UTC
Resolved
Feb 26, 2026, 08:12 PM UTC
Duration
31m
Detected by Pingoru
Feb 26, 2026, 07:41 PM UTC

Update timeline

  1. resolved Feb 27, 2026, 02:49 AM UTC

    From 19:41 to 20:12 UTC, all European locations experienced significant packet loss affecting all European backends. The root cause was backbone link saturation triggered by an attack targeting an adjacent customer on GSL's network, which caused spillover effects across our infrastructure and GSL's network more broadly. In response, the GSL team (myself included) has placed this customer into a preconfigured mitigation stance that will proactively block this traffic upon re-occurrence. We do not anticipate a repeat of this event.