TCPShield incident

Sydney outage

Major Resolved View vendor source →

TCPShield experienced a major incident on June 30, 2026 affecting Sydney, lasting 4h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 10:17 AM UTC
Resolved
Jun 30, 2026, 02:59 PM UTC
Duration
4h 41m
Detected by Pingoru
Jun 30, 2026, 10:17 AM UTC

Affected components

Sydney

Update timeline

  1. identified Jun 30, 2026, 10:17 AM UTC

    We are currently aware of a disruption affecting Equinix SY5 (Sydney). The issue currently stems upstream and we will post updates once we know more.

  2. identified Jun 30, 2026, 10:17 AM UTC

    Traffic has automatically been re-routed to Singapore and Tokyo respectively, and should not be impacting logins at this time.

  3. monitoring Jun 30, 2026, 10:33 AM UTC

    We have received confirmation that connectivity to Sydney has been restored. Players who have failed over to other locations are now terminating again in Sydney.

  4. monitoring Jun 30, 2026, 10:45 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 30, 2026, 02:59 PM UTC

    This incident has been resolved.