TC2000 incident

Problem logging into TC2000

Major Resolved View vendor source →

TC2000 experienced a major incident on July 21, 2025 affecting Software, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 10:03 AM UTC
Resolved
Jul 21, 2025, 12:02 PM UTC
Duration
1h 58m
Detected by Pingoru
Jul 21, 2025, 10:03 AM UTC

Affected components

Software

Update timeline

  1. investigating Jul 21, 2025, 10:03 AM UTC

    We are currently having an issue with the TC2000 login process. We are investigating and will have it corrected as soon as possible.

  2. investigating Jul 21, 2025, 10:04 AM UTC

    Brokerage clients can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T

  3. resolved Jul 21, 2025, 12:02 PM UTC

    This incident has been resolved.