TC2000 experienced a minor incident on July 23, 2025 affecting Software, lasting 19h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Software
Update timeline
- investigating Jul 23, 2025, 02:54 PM UTC
We are currently investigating an issue with the TC2000 Web Platform and the Parallels Desktop Client. The Windows desktop version is operational and can be installed from https://www.tc2000.com/download. Brokerage clients who use Parallels can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal. Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T
- resolved Jul 24, 2025, 10:04 AM UTC
This incident has been resolved.