TC2000 experienced a minor incident on July 24, 2025 affecting Software, lasting 2h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Software
Update timeline
- identified Jul 24, 2025, 02:56 PM UTC
We are currently working on an issue with the TC2000 Web Platform and the Parallels Desktop Client. The Windows desktop version is operational and can be installed from https://www.tc2000.com/download. Brokerage clients who use Parallels can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal. Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T
- identified Jul 24, 2025, 05:02 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 24, 2025, 05:02 PM UTC
This incident has been resolved.