TC2000 incident

Problems connection to TC2000 services

Minor Resolved View vendor source →

TC2000 experienced a minor incident on August 7, 2025 affecting Software, lasting 3h 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 01:41 PM UTC
Resolved
Aug 07, 2025, 05:32 PM UTC
Duration
3h 51m
Detected by Pingoru
Aug 07, 2025, 01:41 PM UTC

Affected components

Software

Update timeline

  1. investigating Aug 07, 2025, 01:41 PM UTC

    We're aware of an internet issue outside of our network preventing some customers from logging in to TC2000. We are investigating this issue and will post an update when we have more information.

  2. identified Aug 07, 2025, 02:37 PM UTC

    We've identified the issue with our carrier and they are working to get it corrected.

  3. resolved Aug 07, 2025, 05:32 PM UTC

    This incident has been resolved.