TC2000 incident

Problem with calls to TC2000 customer service

Minor Resolved View vendor source →

TC2000 experienced a minor incident on August 12, 2025 affecting Customer Service, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2025, 05:06 PM UTC
Resolved
Aug 12, 2025, 05:30 PM UTC
Duration
24m
Detected by Pingoru
Aug 12, 2025, 05:06 PM UTC

Affected components

Customer Service

Update timeline

  1. investigating Aug 12, 2025, 05:06 PM UTC

    We're currently having an issue with our phone system. To contact TC2000 support, please email [email protected] or go to the support chat page at https://www.tc2000.com/support/chat To contact TC2000 Brokerage support, please email [email protected] or go to the support chat page at https://www.tc2000.com/support/chat

  2. resolved Aug 12, 2025, 05:30 PM UTC

    This incident has been resolved.