TC2000 incident

Problem with calls to TC2000 Customer Service

Minor Resolved View vendor source →

TC2000 experienced a minor incident on August 20, 2025 affecting Customer Service, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2025, 06:03 PM UTC
Resolved
Aug 20, 2025, 07:25 PM UTC
Duration
1h 22m
Detected by Pingoru
Aug 20, 2025, 06:03 PM UTC

Affected components

Customer Service

Update timeline

  1. investigating Aug 20, 2025, 06:03 PM UTC

    We're currently having an issue with our phone system. To contact TC2000 support, please email [email protected] or go to the support chat page at https://www.tc2000.com/support/chat To contact TC2000 Brokerage support, please email [email protected] or go to the support chat page at https://www.tc2000.com/support/chat

  2. resolved Aug 20, 2025, 07:25 PM UTC

    This incident has been resolved.