TC2000 experienced a minor incident on October 13, 2025 affecting Software, lasting 2h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Software
Update timeline
- investigating Oct 13, 2025, 01:31 PM UTC
Some customers are reporting problems with logging into TC2000. We are currently investigating and will have it resolved as soon as possible. Brokerage clients can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal. Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T
- identified Oct 13, 2025, 03:04 PM UTC
The issue has been identified and we are working to get it corrected.
- resolved Oct 13, 2025, 03:56 PM UTC
This incident has been resolved.