TC2000 experienced a minor incident on April 13, 2026 affecting Software, lasting 2h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Software
Update timeline
- investigating Apr 13, 2026, 12:33 PM UTC
We are currently working on an issue with the TC2000 Web Platform and the Parallels Desktop Client. The Windows desktop version is operational and can be installed from https://www.tc2000.com/download. Brokerage clients who use Parallels can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal. Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T
- monitoring Apr 13, 2026, 01:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 13, 2026, 02:42 PM UTC
This incident has been resolved.