TC2000 experienced a minor incident on September 16, 2024 affecting Software, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Software
Update timeline
- investigating Sep 16, 2024, 02:42 PM UTC
We are currently investigating the issue with the Parallels version. The Windows desktop version is 100% operational and can be installed from https://www.tc2000.com/download. Brokerage clients who use Parallels can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal. Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T.
- resolved Sep 16, 2024, 04:08 PM UTC
This incident has been resolved.