TC2000 incident

Problems logging into TC2000 via the Web Platform

Minor Resolved View vendor source →

TC2000 experienced a minor incident on September 19, 2024 affecting Software, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2024, 01:58 PM UTC
Resolved
Sep 19, 2024, 05:11 PM UTC
Duration
3h 13m
Detected by Pingoru
Sep 19, 2024, 01:58 PM UTC

Affected components

Software

Update timeline

  1. investigating Sep 19, 2024, 01:58 PM UTC

    We are currently investigating the issue with the TC2000 Web Platform. The Windows desktop version is 100% operational and can be installed from https://www.tc2000.com/download. Brokerage clients who use Parallels can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal. Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T.

  2. resolved Sep 19, 2024, 05:11 PM UTC

    This incident has been resolved.