TC2000 incident

Problem with calls to TC2000 customer service

Minor Resolved View vendor source →

TC2000 experienced a minor incident on September 23, 2024 affecting Customer Service, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2024, 05:02 PM UTC
Resolved
Sep 23, 2024, 05:12 PM UTC
Duration
10m
Detected by Pingoru
Sep 23, 2024, 05:02 PM UTC

Affected components

Customer Service

Update timeline

  1. investigating Sep 23, 2024, 05:02 PM UTC

    We're currently having an issue with our phone system. To contact TC2000 support, please email [email protected] or go to the support chat page at https://www.tc2000.com/support/chat To contact TC2000 Brokerage support, please email [email protected] or go to the support chat page at https://www.tc2000.com/support/chat

  2. resolved Sep 23, 2024, 05:12 PM UTC

    This incident has been resolved.