TC2000 incident

Problems logging into TC2000 via the Web Platform

TC2000 experienced a minor incident on December 26, 2024 affecting Software, lasting 21m. The incident has been resolved; the full update timeline is below.

Started: Dec 26, 2024, 03:16 PM UTC
Resolved: Dec 26, 2024, 03:38 PM UTC
Duration: 21m
Detected by Pingoru: Dec 26, 2024, 03:16 PM UTC

Affected components

Software

Update timeline

investigating Dec 26, 2024, 03:16 PM UTC

We are currently investigating the issue with the TC2000 Web Platform. The Windows desktop version is 100% operational and can be installed from https://www.tc2000.com/download. Brokerage clients who use Parallels can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal. Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T.
resolved Dec 26, 2024, 03:38 PM UTC

This incident has been resolved.