TC2000 incident

TC2000 Web Platform & Parallels

Notice Resolved View vendor source →

TC2000 experienced a notice incident on February 27, 2025 affecting Software, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2025, 02:45 PM UTC
Resolved
Feb 27, 2025, 03:14 PM UTC
Duration
28m
Detected by Pingoru
Feb 27, 2025, 02:45 PM UTC

Affected components

Software

Update timeline

  1. investigating Feb 27, 2025, 02:45 PM UTC

    We are currently investigating an issue with the TC2000 Web Platform. The Windows desktop version is operational and can be installed from https://www.tc2000.com/download. Brokerage clients who use Parallels can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal. Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T

  2. resolved Feb 27, 2025, 03:14 PM UTC

    This incident has been resolved.