TC2000 incident

TC2000 Web Platform & Parallels

Minor Resolved View vendor source →

TC2000 experienced a minor incident on April 24, 2025 affecting Software, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2025, 01:37 PM UTC
Resolved
Apr 24, 2025, 03:47 PM UTC
Duration
2h 9m
Detected by Pingoru
Apr 24, 2025, 01:37 PM UTC

Affected components

Software

Update timeline

  1. investigating Apr 24, 2025, 01:37 PM UTC

    We are currently investigating an issue with the TC2000 Web Platform. The Windows desktop version is operational and can be installed from https://www.tc2000.com/download. Brokerage clients who use Parallels can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal. Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T

  2. resolved Apr 24, 2025, 03:47 PM UTC

    This incident has been resolved.