TaxJar incident

SmartCalcs Degraded Service

Major Resolved View vendor source →

TaxJar experienced a major incident on June 17, 2019 affecting Tax Calculations API and Tax Rates API and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2019, 08:14 PM UTC
Resolved
Jun 17, 2019, 08:46 PM UTC
Duration
31m
Detected by Pingoru
Jun 17, 2019, 08:14 PM UTC

Affected components

Tax Calculations APITax Rates APITransaction Push API

Update timeline

  1. investigating Jun 17, 2019, 08:14 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 17, 2019, 08:14 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 17, 2019, 08:17 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jun 17, 2019, 08:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 17, 2019, 08:46 PM UTC

    This incident has been resolved.