TaxJar incident

New account creation

Notice Resolved View vendor source →

TaxJar experienced a notice incident on July 10, 2019 affecting TaxJar Reporting, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2019, 05:11 PM UTC
Resolved
Jul 10, 2019, 05:22 PM UTC
Duration
10m
Detected by Pingoru
Jul 10, 2019, 05:11 PM UTC

Affected components

TaxJar Reporting

Update timeline

  1. identified Jul 10, 2019, 05:11 PM UTC

    We are currently monitoring an issue with a vendor having a partial outage around our account creation process. Users might have trouble creating new accounts in TaxJar Reporting at this time. Other services are all operational.

  2. resolved Jul 10, 2019, 05:22 PM UTC

    This issue has been resolved by Stripe our 3rd party vendor.