TaxJar incident

Degraded API Performance

Minor Resolved View vendor source →

TaxJar experienced a minor incident on November 1, 2019 affecting Tax Calculations API and Tax Rates API, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2019, 11:48 AM UTC
Resolved
Nov 01, 2019, 12:26 PM UTC
Duration
37m
Detected by Pingoru
Nov 01, 2019, 11:48 AM UTC

Affected components

Tax Calculations APITax Rates API

Update timeline

  1. investigating Nov 01, 2019, 11:48 AM UTC

    We are currently investigating this issue.

  2. identified Nov 01, 2019, 12:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 01, 2019, 12:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 01, 2019, 12:26 PM UTC

    This incident has been resolved.