TaxJar incident

Increased Errors on API endpoints

Minor Resolved View vendor source →

TaxJar experienced a minor incident on March 30, 2020 affecting Tax Calculations API and Tax Rates API and 1 more component, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2020, 10:45 PM UTC
Resolved
Mar 31, 2020, 01:02 AM UTC
Duration
2h 16m
Detected by Pingoru
Mar 30, 2020, 10:45 PM UTC

Affected components

Tax Calculations APITax Rates APITransaction Push API

Update timeline

  1. identified Mar 31, 2020, 12:12 AM UTC

    Amazon Cloudfront is experiencing increased latency and error rates which may be impacting some customers access to our API endpoints. We're monitoring situation and will update when the issue is resolved.

  2. monitoring Mar 31, 2020, 12:58 AM UTC

    We are beginning to see recovery for the elevated error rates and increased latency.

  3. resolved Mar 31, 2020, 01:02 AM UTC

    This incident has been resolved.