TaxJar experienced a notice incident on April 12, 2020 affecting Tax Calculations API and Tax Rates API and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Tax Calculations APITax Rates APITransaction Push API
Update timeline
- monitoring Apr 12, 2020, 04:25 PM UTC
An issue with a backend service has caused increased error rates which may be impacting customers access to our API endpoints. We're monitoring situation and will update when the issue is resolved.
- resolved Apr 12, 2020, 04:45 PM UTC
Connectivity to the affected service has been restored, API errors have stopped and we are monitoring for further issues.