TaxJar incident

Increased errors on /v2/validation endpoint

Minor Resolved View vendor source →

TaxJar experienced a minor incident on July 22, 2020 affecting Tax Calculations API, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2020, 08:32 PM UTC
Resolved
Jul 22, 2020, 09:15 PM UTC
Duration
42m
Detected by Pingoru
Jul 22, 2020, 08:32 PM UTC

Affected components

Tax Calculations API

Update timeline

  1. investigating Jul 22, 2020, 08:32 PM UTC

    We are currently investigating an issue with our /v2/validation endpoint used for validations of VAT identification numbers against VIES. All other endpoints are unaffected.

  2. monitoring Jul 22, 2020, 09:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 22, 2020, 09:15 PM UTC

    This incident has been resolved.