TaxJar incident

Slow application performance for some users.

Minor Resolved View vendor source →

TaxJar experienced a minor incident on March 22, 2021 affecting TaxJar Reporting and Transaction Push API, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2021, 06:32 PM UTC
Resolved
Mar 22, 2021, 07:25 PM UTC
Duration
53m
Detected by Pingoru
Mar 22, 2021, 06:32 PM UTC

Affected components

TaxJar ReportingTransaction Push API

Update timeline

  1. investigating Mar 22, 2021, 06:57 PM UTC

    We are investigating an issue that is affecting performance when uploading or viewing transactions for some users.

  2. identified Mar 22, 2021, 06:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 22, 2021, 07:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 22, 2021, 07:25 PM UTC

    This incident has been resolved.