TaxJar incident

TaxJar API Degraded Performance

Minor Resolved View vendor source →

TaxJar experienced a minor incident on June 29, 2021 affecting Tax Calculations API and Transaction Push API, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2021, 09:03 PM UTC
Resolved
Jun 29, 2021, 10:15 PM UTC
Duration
1h 11m
Detected by Pingoru
Jun 29, 2021, 09:03 PM UTC

Affected components

Tax Calculations APITransaction Push API

Update timeline

  1. investigating Jun 29, 2021, 09:03 PM UTC

    We are currently investigating degraded performance and intermittent errors on the TaxJar API.

  2. identified Jun 29, 2021, 09:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 29, 2021, 09:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 30, 2021, 12:19 AM UTC

    This incident has been resolved.