TaxJar incident

TaxJar Reporting, SmartCalcs Degraded Service

Minor Resolved View vendor source →

TaxJar experienced a minor incident on March 8, 2019 affecting TaxJar Reporting and Transaction Push API, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2019, 10:40 PM UTC
Resolved
Mar 08, 2019, 10:59 PM UTC
Duration
18m
Detected by Pingoru
Mar 08, 2019, 10:40 PM UTC

Affected components

TaxJar ReportingTransaction Push API

Update timeline

  1. investigating Mar 08, 2019, 10:40 PM UTC

    We are currently investigating reports of degraded performance for TaxJar Reporting and the SmartCalcs API.

  2. monitoring Mar 08, 2019, 10:47 PM UTC

    The cause of the degraded performance has been identified and fixed. We are monitoring closely for any further issues.

  3. resolved Mar 08, 2019, 10:59 PM UTC

    This incident has been resolved.