TaxBit incident

Accounting Suite: Data Ingestion and Report processing delays

Major Resolved View vendor source →

TaxBit experienced a major incident on May 23, 2024 affecting Accounting Suite, lasting 11h 37m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 04:22 PM UTC
Resolved
May 24, 2024, 03:59 AM UTC
Duration
11h 37m
Detected by Pingoru
May 23, 2024, 04:22 PM UTC

Affected components

Accounting Suite

Update timeline

  1. identified May 23, 2024, 04:22 PM UTC

    The issue has been identified and we are actively mitigating. We expect to have updated data and reports processed later this evening (US Time).

  2. identified May 23, 2024, 09:27 PM UTC

    The issue has been resolved for a subset of the impacted customers. We expect to resolve the issue for the remaining impacted customers later this evening (US Time).

  3. resolved May 24, 2024, 03:59 AM UTC

    This incident has been resolved.