TaxBit incident

Asset Mapping not pulling data

Major Resolved View vendor source →

TaxBit experienced a major incident on October 13, 2022, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2022, 06:39 PM UTC
Resolved
Oct 13, 2022, 10:31 PM UTC
Duration
3h 52m
Detected by Pingoru
Oct 13, 2022, 06:39 PM UTC

Update timeline

  1. identified Oct 13, 2022, 06:39 PM UTC

    We are currently working to restore our asset mapping service. while we are working to restore the service, you might see some syncs and file uploads fail.

  2. identified Oct 13, 2022, 07:21 PM UTC

    We are currently deploying a fix to restore the asset service. Thanks you for your patience at this time

  3. monitoring Oct 13, 2022, 07:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 13, 2022, 10:31 PM UTC

    This incident has been resolved.