TaxBit incident

Authentication is down impacting web applications and API

Critical Resolved View vendor source →

TaxBit experienced a critical incident on October 30, 2023 affecting Tax API and Tax Dashboard, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 08:16 PM UTC
Resolved
Oct 30, 2023, 08:30 PM UTC
Duration
14m
Detected by Pingoru
Oct 30, 2023, 08:16 PM UTC

Affected components

Tax APITax Dashboard

Update timeline

  1. investigating Oct 30, 2023, 08:16 PM UTC

    Our authentication layer is down blocking login to the Enterprise Tax Dashboard and also APIs.

  2. monitoring Oct 30, 2023, 08:26 PM UTC

    Service has been restored. We're continuing to monitor.

  3. monitoring Oct 30, 2023, 08:26 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 30, 2023, 08:30 PM UTC

    This incident has been resolved.