Taskade experienced a minor incident on July 2, 2026 affecting Acquirers and payment methods, lasting 12h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2026, 01:37 PM UTC
We're currently investigating a degradation of the WeChat Pay payment method that began at 7:10 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the WeChat Pay payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
- identified Jul 02, 2026, 03:07 PM UTC
We’re currently seeing a degradation of the WeChat Pay payment method. Our partner have identified the cause and are working on a fix
- identified Jul 02, 2026, 07:23 PM UTC
WeChat Pay has confirmed they are addressing the issue and it will take some time to implement the fix. We will provide another update in 12 hours, or as new information is discovered.
- resolved Jul 03, 2026, 03:56 AM UTC
From 07:10 July 2 to 01:20 July 3 UTC, we saw elevated errors which affected WeChat Pay payment method transactions. This issue has now been resolved by our partner.